Privacy Policy
Wild Heart Yoga – Thora, Bellingen Valley, NSW
Last updated: 24 October 2026
At Wild Heart Yoga, we believe in creating a welcoming and supportive community built on trust, connection and respect.
Your privacy is important to us. We respect the personal information you choose to share and are committed to handling it with care.
This Privacy Policy explains what information we collect through our website, how we use and protect it, and the choices you have about your information.
This policy applies to the Wild Heart Yoga website, www.wildheartyoga.com.au, and personal information collected through our website forms and related communications.
1. Who We Are
Wild Heart Yoga is a local yoga business based in Thora, in the beautiful Bellingen Valley of New South Wales, Australia.
We offer Gentle Flow and Yin Yoga classes, with a focus on movement, breath, stillness, connection and community wellbeing.
Business name: Wild Heart Yoga
Business ABN 51936495896
Location: Thora, NSW, Australia
Website: www.wildheartyoga.com.au
Privacy enquiries: https://www.wildheartyoga.com.au/contact
2. Information We Collect
We collect personal information when you choose to share it with us or interact with our website.
Depending on how you contact us, this may include:
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Your name
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Your email address
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Your telephone number, if provided
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Information you include in a contact form or enquiry
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Your newsletter subscription preferences
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Records of your newsletter consent and subscription status
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Relevant information you voluntarily provide when enquiring about yoga classes
Our website may also collect technical information automatically through Wix and the tools enabled on our site, including:
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IP address
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Browser and device information
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Pages visited and general website activity
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Cookies and similar website technologies
We aim to collect only the information reasonably necessary for the purposes described in this policy.
3. How We Use Your Information
We may use the information you provide to:
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Respond to your questions and enquiries
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Provide information about Wild Heart Yoga classes
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Help you prepare for attending a class
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Arrange practical matters such as borrowing a yoga mat
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Send newsletters and class updates when you have agreed to receive them
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Maintain communication with our yoga community
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Improve the website and understand how visitors use it
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Maintain website security and meet applicable legal obligations
We do not use information submitted through a general contact enquiry to subscribe you automatically to marketing emails.
Newsletter communications are sent to people who have agreed to receive them.
4. Newsletter Subscriptions
If you subscribe to the Wild Heart Yoga newsletter, we collect your email address and, if provided, your first name.
We use this information to share occasional emails about:
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Gentle Flow and Yin Yoga classes
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Timetable changes and upcoming classes
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Community news and local happenings
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Mindfulness, yoga and wellbeing inspiration
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Reflections on nature and life in the Bellingen Valley
We aim to keep our emails thoughtful, relevant and occasional.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails, or by contacting us directly.
When you unsubscribe, we stop sending you marketing emails. We may retain limited records of your unsubscribe request where necessary to respect your preferences and meet legal obligations.
We do not sell or rent our newsletter mailing list to other businesses.
5. Contact Forms and Enquiries
When you contact Wild Heart Yoga through our website, we use the details you provide to respond to your enquiry.
Your information may be stored within the Wix website platform and related communication systems used by Wild Heart Yoga.
We only use this information for purposes connected with your enquiry, unless you separately agree to receive additional communications.
Please avoid including detailed medical or other highly sensitive personal information in the general website contact form.
If your enquiry involves personal health circumstances or specific participation requirements, we can discuss a more appropriate way to communicate that information.
6. Health and Sensitive Information
Yoga is a personal practice, and we understand that people may occasionally wish to discuss an injury, health condition or other circumstance that could affect their participation in a class.
If you choose to share health or other sensitive information with us, we will handle it respectfully and confidentially, in accordance with applicable privacy laws.
We will use such information only for an appropriate purpose connected with your enquiry or participation, or another purpose permitted by law.
We will seek any consent required by law before collecting or using sensitive information.
We do not use health information for newsletter marketing or unrelated promotional purposes.
Where health information must be retained under applicable law, we will follow those requirements.
7. How We Store and Protect Your Information
Our website is built and hosted using Wix.
Information submitted through our website forms may be stored and processed using Wix's website hosting, databases, contact management and email marketing services.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
These steps include using reputable website services and limiting access to personal information to those who reasonably need it for the operation of Wild Heart Yoga.
Although we take privacy and security seriously, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
8. Sharing Your Information
We may share personal information with service providers where reasonably necessary to operate our website or communicate with you.
These may include:
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Wix, for website hosting, forms and contact management
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Wix Email Marketing, where used to send newsletters
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Website analytics or technical service providers enabled on our website
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Other service providers we use to respond to enquiries or operate the business
These providers may handle information on our behalf in connection with the services they supply.
We do not sell or rent your personal information or mailing list to third-party marketers.
We may also disclose information where required or authorised by applicable law.
9. Overseas Storage and Processing
Wild Heart Yoga operates in Australia, but we use Wix, an international website platform.
Wix may store or process personal information outside Australia. Depending on the Wix services and infrastructure involved, this may include the United States, Ireland, Israel, South Korea, Taiwan and other countries where Wix or its service providers operate.
We use service providers that describe privacy and security safeguards for the information they process.
For more information about Wix's own data handling practices, please visit:
https://www.wix.com/about/privacy
10. Cookies and Website Analytics
Our website uses cookies and similar technologies to support its operation, security and functionality.
Depending on the features and integrations enabled, these technologies may also help us understand general website activity, including which pages are visited and how visitors interact with the website.
Some cookies are necessary for the website to function properly. Other cookies may support analytics or additional website features.
You can manage or restrict cookies through your browser settings and, where available, through the cookie preferences provided on our website.
Restricting certain cookies may affect some website functions.
We encourage you to review your cookie preferences if you have concerns about website tracking.
11. Accessing, Correcting or Deleting Your Information
You can contact Wild Heart Yoga if you would like to:
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Ask what personal information we hold about you
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Request access to your information
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Correct information that is inaccurate or out of date
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Request deletion of information, where permitted by law
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Withdraw your consent to receive marketing emails
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Ask a question about how your information is handled
Please contact us using the details provided at the end of this policy.
We may need to verify your identity before providing or changing personal information.
We will consider your request and respond within a reasonable time, in accordance with applicable legal requirements.
Some information may need to be retained where required by law or for another lawful purpose.
12. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law.
For example:
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Newsletter information may be retained while you remain subscribed.
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Contact enquiries may be retained while needed to respond and maintain relevant business records.
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Limited subscription or unsubscribe records may be retained to demonstrate consent or respect your communication preferences.
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Health information, where collected, may be subject to specific legal retention requirements.
When information is no longer required, we take reasonable steps to securely delete or de-identify it, subject to legal requirements and appropriate recordkeeping.
13. Children and Young People
Wild Heart Yoga welcomes people of different ages and abilities.
Where a child or young person wishes to attend a class or provide personal information, we may ask for a parent or guardian to assist or provide consent where appropriate or required.
We aim to collect only the information reasonably necessary to respond to enquiries and support safe participation.
14. Privacy Questions and Complaints
If you have a question or concern about how Wild Heart Yoga has handled your personal information, please contact us.
We take privacy concerns seriously and will review your enquiry, investigate any relevant circumstances and aim to respond within 30 days.
If you are not satisfied with our response, you may be able to raise your concern with the appropriate privacy regulator, depending on the information and laws involved.
For information about Australian privacy rights, visit the Office of the Australian Information Commissioner:
For NSW health information privacy matters, visit the NSW Information and Privacy Commission:
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, information handling practices or legal requirements.
When we make changes, we will update the date at the top of this page.
We encourage you to review this policy occasionally.
16. Contact Wild Heart Yoga
If you have any questions about this Privacy Policy or would like to make a request about your personal information, please get in touch.
Wild Heart Yoga
Thora, Bellingen Valley, NSW, Australia
Website: www.wildheartyoga.com.au
Contact: https://www.wildheartyoga.com.au/contact
Trust Your Truth. Follow Your Wild.
Thank you for being part of our Wild Heart community.